We're Here to Help
At SPARKOLITE®, customer satisfaction is our priority. Whether you have a question about our products, need assistance with an order, or simply want to share your feedback, our support team is here to help.
We strive to respond to all customer enquiries as quickly as possible and provide a smooth, transparent shopping experience.
Customer Support
For assistance with:
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Orders & Order Status
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Shipping & Delivery
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Returns & Refunds
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Product Information
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Bulk Orders
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Wholesale Enquiries
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Business Partnerships
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General Support
Please contact us using the details below.
Business Information
Brand Name : SPARKOLITE®
Owned & Operated By
CARTIFY RETAIL PRIVATE LIMITED
Registered Office
3, Ground Floor, Sukh Sagar Complex
Nagori Gate, Jodhpur, Rajasthan - 342001 (INDIA)
GSTIN : 08AAKCC8852D1ZG
CIN : U47912RJ2023PTC086326
Customer Care
Email : info@cartifyretail.com
Phone : +91-95495-13456
WhatsApp :+91-95495-13456
Business Hours
Monday – Saturday
10:00 AM – 6:00 PM (IST)
Closed on Sundays and Public Holidays.
Order Support
When contacting us regarding an order, please keep the following information ready:
Providing these details helps us resolve your request more efficiently.
Business & Wholesale Enquiries
For dealership, wholesale, private label, distribution, export, or corporate gifting enquiries, please contact us at:
Email : sales@cartifyretail.com
Feedback & Suggestions
We value your feedback.
If you have suggestions, ideas, or comments about our products or services, we would love to hear from you. Your feedback helps us continually improve and deliver a better customer experience.
Social Media
Stay connected with SPARKOLITE® for the latest product launches, wellness tips, exclusive offers, and updates.
Follow us on our official social media channels:
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Instagram
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Facebook
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YouTube
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LinkedIn
(Links to our official profiles are available on our website.)
Response Time
Our Customer Support Team aims to respond within:
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Emails: Within 24–48 Business Hours
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WhatsApp: Within 24 Business Hours
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Phone Calls: During Business Hours
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Contact Form Submissions: Within 24–48 Business Hours
Response times may be longer during weekends, public holidays, festive periods, or promotional campaigns.
Legal Information
For legal notices, compliance-related matters, or official communications, please contact us using the business contact details provided above.
Our Commitment
At SPARKOLITE®, we are committed to delivering:
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Premium Quality Products
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Transparent Business Practices
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Reliable Customer Support
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Secure Shopping Experience
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Timely Order Assistance
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Customer Satisfaction
Thank you for choosing SPARKOLITE®.
We appreciate your trust and look forward to serving you with premium products and exceptional customer care.