Contact

We're Here to Help

At SPARKOLITE®, customer satisfaction is our priority. Whether you have a question about our products, need assistance with an order, or simply want to share your feedback, our support team is here to help.

We strive to respond to all customer enquiries as quickly as possible and provide a smooth, transparent shopping experience.


Customer Support

For assistance with:

  • Orders & Order Status

  • Shipping & Delivery

  • Returns & Refunds

  • Product Information

  • Bulk Orders

  • Wholesale Enquiries

  • Business Partnerships

  • General Support

Please contact us using the details below.


Business Information

Brand Name : SPARKOLITE®

Owned & Operated By

CARTIFY RETAIL PRIVATE LIMITED

Registered Office

3, Ground Floor, Sukh Sagar Complex

Nagori Gate, Jodhpur, Rajasthan - 342001 (INDIA)

GSTIN : 08AAKCC8852D1ZG

CIN : U47912RJ2023PTC086326



Customer Care

Email : info@cartifyretail.com

Phone : +91-95495-13456

WhatsApp :+91-95495-13456

Business Hours

Monday – Saturday

10:00 AM – 6:00 PM (IST)

Closed on Sundays and Public Holidays.


Order Support

When contacting us regarding an order, please keep the following information ready:

  • Order Number

  • Customer Name

  • Registered Email Address

  • Registered Mobile Number

  • Brief Description of Your Query

Providing these details helps us resolve your request more efficiently.


Business & Wholesale Enquiries

For dealership, wholesale, private label, distribution, export, or corporate gifting enquiries, please contact us at:

Email : sales@cartifyretail.com


Feedback & Suggestions

We value your feedback.

If you have suggestions, ideas, or comments about our products or services, we would love to hear from you. Your feedback helps us continually improve and deliver a better customer experience.


Social Media

Stay connected with SPARKOLITE® for the latest product launches, wellness tips, exclusive offers, and updates.

Follow us on our official social media channels:

  • Instagram

  • Facebook

  • YouTube

  • LinkedIn

(Links to our official profiles are available on our website.)


Response Time

Our Customer Support Team aims to respond within:

  • Emails: Within 24–48 Business Hours

  • WhatsApp: Within 24 Business Hours

  • Phone Calls: During Business Hours

  • Contact Form Submissions: Within 24–48 Business Hours

Response times may be longer during weekends, public holidays, festive periods, or promotional campaigns.


Legal Information

For legal notices, compliance-related matters, or official communications, please contact us using the business contact details provided above.


Our Commitment

At SPARKOLITE®, we are committed to delivering:

  • Premium Quality Products

  • Transparent Business Practices

  • Reliable Customer Support

  • Secure Shopping Experience

  • Timely Order Assistance

  • Customer Satisfaction

Thank you for choosing SPARKOLITE®.

We appreciate your trust and look forward to serving you with premium products and exceptional customer care.